TrustBooks provides online bookkeeping, payroll and reporting tools for businesses in Ghana. You are responsible for the accuracy of the data you enter and for meeting your own tax and statutory obligations. The figures and computations the Service produces are for convenience only and are not tax, accounting or legal advice.
2. Your account
Keep your login credentials secure; you are responsible for activity under your account. You must provide accurate registration details and may not use the Service unlawfully.
3. Plans & payment
Paid plans are billed per period (monthly or yearly as shown) through our payment processor, Paystack. Payment is taken as a single charge for the period and does NOT automatically renew — your plan continues until you choose to renew, and lapses to the Free plan if not renewed. We may change prices with reasonable notice; changes do not affect a period already paid for.
4. Refunds & cancellation
You may stop using a paid plan at any time; because plans do not auto-renew, cancellation simply means not renewing. If you believe you were charged in error, contact us within 14 days of the charge at billing@trustbooks.com and we will review and, where appropriate, refund the affected amount. Amounts already consumed for a period in use are generally non-refundable.
5. Data
Your data is handled per our Privacy Policy, which includes how it is stored (including hosting outside Ghana), retained, exported and deleted.
6. Availability & liability
We aim to keep the Service available but do not guarantee uninterrupted access. To the extent permitted by law, our liability for any claim relating to the Service is limited to the fees you paid for it in the preceding three months.
7. Contact
Questions about these terms: support@trustbooks.com.
This document is provided for transparency and is not legal advice.